Who we are

Your omni-channel retail partner

We are an international team of omni-channel specialists, dedicated to helping brands sell directly to their end-consumers. Entrepreneurial and ambitious, we use our knowledge and experience to generate data-driven, sustainable and profitable growth for your brands.

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What we do

Growing your direct to consumer sales

We partner with leading and emerging brands to provide them with a direct route to their consumers, both online and offline. Our omni-channel Retail-as-a-Service model is a low risk strategy that allows brands to sell more products, more quickly to more satisfied customers.

Sharing your values and your strategic goals, our teams become an extension of your people.

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Our services

Omni-channel Retail-as-a-Service

In an increasingly complex world, our business model is refreshingly simple: We only grow when you grow.
Our integrated Retail-as-a-Service model allows us to build and run digital marketing, sales and customer service solutions for your consumer brands. By combining the right people, technology and operational processes, we help you sell directly to end consumers, across any channel, in an entirely scalable way.

The Whole Shebang
If you are looking for a fully managed omni-channel retail solution, we can design, build and operate it for you, both online and offline, as we have done for international brands such as Samsonite and KitchenAid.

A Slice of the Action
If you are looking to improve a specific aspect of your brand’s omni-channel offering, just get in touch to find out how we can help.

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I want to sell directly to end consumers. Where do I start?

We use our expertise and industry know-how to review your brand’s current online and offline presence. We then put together a bespoke omni-channel retail strategy for your business, which places your target demographic front and centre.

My online sales are just ticking over. Can you help us accelerate?

We’ll have a look under the hood of your e-commerce operations and check out how your platforms are performing. We’ll find out whether your digital marketing has been tweaked for optimal performance and, while we’re at it, we’ll take a peek at your logistics and customer care.

My customers expect a fully integrated customer experience across all my stores and digital channels. Can you help?

Using smart data and insights, we review how your business operates and look at the practical implications of introducing new solutions to improve your omni-channel customer experience.

I want to diversify my wholesale-reliant business model and reinforce my digital channels. Can you help?

We can help you reach as many customers as possible by creating the right platforms to build and manage online and offline stores.

I’m fed up with managing multiple suppliers to keep my eCommerce running. How can I simplify and reduce costs?

At Nayan, we bring together multiple disciplines to run your e-commerce business. While we work to make your business grow in a cost efficient way, you can sit back, relax and enjoy the Nayan ride!

Our clients

Your success stories

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